AI sales and marketing for real-estate developers

AI that runs your real-estate sales and marketing

Leads, site visits, calls, WhatsApp and bookings in one place, with AI answering, scoring, routing and following up. We build in the rest for your team, from running your ads to preparing the paperwork.

"Try it yourself" signs you in to a live demo with a fictional developer's projects. Nothing to install.

Realty OS dashboard: new leads per day, the lead funnel from contacted to booked, leads by source and first-response times

A real Realty OS screen with fictional demo data. The cards show AI work from the pipeline below.

  • Built on a real sales floorStarted as the CRM for a Bengaluru developer
  • Your own deploymentYour database, never shared with another company
  • Tablet-firstSales floor, site office and phone, in the browser
  • AI asks before it actsChanges wait for a person's yes

Why Realty OS

Where real-estate sales quietly leak

Buyers rarely say no outright. They slip away between the ad, the first call and the site visit.

  • Today: Enquiries wait hours for a call back, and the buyer has already called another developer.

    With Realty OS: AI replies on the buyer's own channel straight away, day or night.

  • Today: Leads sit in portals, spreadsheets and personal phones. Two reps call the same buyer.

    With Realty OS: Every enquiry lands in one list, duplicates merged, owner assigned.

  • Today: Follow-ups depend on someone remembering. Warm leads go cold in a week.

    With Realty OS: Follow-up journeys run on their own and stop the moment the buyer replies.

  • Today: Ad money goes to clicks and form fills, not to people who visit the site.

    With Realty OS: We can build AI that moves spend to the campaigns that bring site visits, within your limits.

  • Today: Booked visits turn into no-shows, and outcomes never reach the CRM.

    With Realty OS: Reminders, directions and outcomes, captured on a tablet at the site.

The AI pipeline

From the first ad to the signed booking, AI does the work

Six stages, each with AI doing the repetitive work and your team stepping in where a person matters.

  • In Realty OS works in the product today
  • Built for you we build and switch it on during your setup

01Attract

Campaigns that bring buyers, not just clicks

We build an AI marketing studio for your team. It runs your Meta and Google campaigns, makes creatives from your project photos, posts on every channel and moves budget to whatever brings site visits, all inside the limits you set.

  • Runs Facebook, Instagram and Google Ads campaignsBuilt for you
  • Makes ad images, videos and brochures for each projectBuilt for you
  • Posts to Instagram, Facebook, YouTube, X and Threads on a scheduleBuilt for you
  • Moves budget to the campaigns that bring site visitsBuilt for you
  • Ad spend, cost per lead and return for every campaignIn Realty OS
  • Facebook
  • Instagram
  • Google Ads
  • YouTube
  • Threads
AI Marketing screen: spend, leads, cost per lead and site visits for a launch campaign, campaigns on Meta, Google Ads, Instagram and YouTube with the AI's budget changes, AI-made ad creatives and a social posting calendar

Illustration with demo data

02Capture

Every enquiry caught, and answered straight away

Ads, website forms, portals, missed calls, WhatsApp and walk-ins land in one inbox. AI sends the first reply on the buyer's own channel and merges duplicates before two reps call the same person.

  • Enquiries from ads, website, portals, calls and walk-ins in one listIn Realty OS
  • Duplicates caught and merged into the buyer's historyIn Realty OS
  • Existing leads imported from Excel or Sheets, with consent detailsIn Realty OS
  • First reply on WhatsApp, with hand-over to a repIn Realty OS
  • AI call-back for every missed callBuilt for you
  • Meta lead ads
  • Google lead forms
  • WhatsApp
  • Sheets
Lead inbox: new leads from Meta, Google, the website, a missed call, a property portal, WhatsApp and a walk-in, each with the AI's first reply and how fast it went out, plus first-reply time and leads by source

Illustration with demo data

03Qualify

Know who's serious, and send them to the right rep

AI builds each buyer's profile from forms, calls and chats, scores every lead with the reasons in plain words, assigns it to the best-fit rep and suggests what to do next.

  • Profiles enriched with profession, family stage, budget and locationIn Realty OS
  • A score for every lead, with plain-language reasonsIn Realty OS
  • Assigned by project, language and rep performanceIn Realty OS
  • Remembers budget, unit type, language and preferred channelIn Realty OS
  • The next best step for each buyer, ready to approveIn Realty OS
A lead profile enriched by AI with profession, family, budget and language, a lead score of 78 with its breakdown, the rep AI assigned and why, and a suggested next step waiting for approval

Illustration with demo data

04Engage

Conversations that never go cold

AI replies on WhatsApp and email and runs follow-up journeys that stop the moment a buyer replies, handing over when a person should take it. We can add an AI voice caller and SMS and email campaigns in the buyer's language.

  • AI voice calls that qualify new leads and call back enquiriesBuilt for you
  • WhatsApp replies and follow-ups, handing over to a repIn Realty OS
  • SMS and email campaigns for each buyer groupBuilt for you
  • Call transcripts and summaries in English, Kannada and HindiIn Realty OS
  • Calls
  • WhatsApp
  • SMS
  • Email
Conversations: an AI call in Kannada with its transcript and summary, a WhatsApp chat where AI books a site visit, and a follow-up journey across WhatsApp, calls, email and SMS

Illustration with demo data

05Visit

Site visits booked, reminded and followed up

Buyers book from a self-booking link or with a rep, get reminders, and check in at the site. After the visit, the outcome and the next step are on the lead. We can add AI that books the visit during the call or chat.

  • Books site visits and meetings during the call or chatBuilt for you
  • A public self-booking link with live slot availabilityIn Realty OS
  • Reminders before every visit, outcomes afterIn Realty OS
  • Every rep's calendar synced with Google CalendarIn Realty OS
  • Check-in and outcome captured on a tablet at the siteIn Realty OS
  • Google Calendar
  • Google Maps
  • WhatsApp
Site visits: a week calendar of visits across three projects, most booked by AI, one visit's confirmations and reminders, and the visit outcome taken from the rep's note

Illustration with demo data

06Close

Bookings without the paperwork chase

Inventory, holds and price approvals run in Realty OS today. On top, we build the post-sales work: cost sheets and agreement drafts from your templates, KYC collection, and payment reminders until handover.

  • Cost sheets, booking forms and agreements, drafted for reviewBuilt for you
  • KYC documents collected on WhatsAppBuilt for you
  • Payment and document reminders until handoverBuilt for you
  • Inventory status from first hold to bookingIn Realty OS
  • Holds and price changes go through approvalsIn Realty OS
A booking for a 3BHK apartment: stage progress, a documents checklist with the cost sheet, KYC, signed booking form and agreement draft, and a payment schedule with reminders

Illustration with demo data

Sell

Everything between the enquiry and the booking

One place for buyers, units, visits and deals, built around how real estate sells in India: site visits, price approvals, NRI buyers and several projects at once.

01 / 06Customer 360

One profile for every buyer In Realty OS

Stage, owner, score, consent, calls, WhatsApp, visits, deals and notes in one place, with an AI summary of what the buyer still worries about.

  • Key facts the AI keeps from calls and chats
  • "Enquired before" shows a buyer who came earlier, even for another project
  • Voice notes and notes on the same timeline
A buyer's profile with lead score, the reasons behind it, and activity

02 / 06Pipeline and approvals

Deals that move, with prices under control In Realty OS

Stages set per project, holds and reservations, booking and close-won. Discounts go through price approvals with policy limits.

  • Request, approve or reject a price, with the reason recorded
  • A reason for every lost deal
  • Holds that expire on their own
Deals pipeline with stages per project

03 / 06Inventory

Inventory your whole team can trust In Realty OS

Towers, villas and plots with live unit status, from available to held, reserved, sold or blocked.

  • Expiring holds flagged before they lapse
  • Price sheets per project
  • Old leads brought back into a new launch
Inventory of towers, villas and plots with live unit status

04 / 06Site visits

Site visits, from booking to review In Realty OS

Slots with live availability, a public self-booking link for buyers, reminders, check-in at the site and the outcome on the lead.

  • Reviews after the visit: low ratings stay private, happy buyers are asked for a Google review
  • Check-in on a tablet at the site office
  • Every visit on the rep's calendar
Site visits scheduled across projects with status and outcomes

05 / 06Follow-ups and tasks

No call ends without a next step In Realty OS

After every call the rep sets the next follow-up or marks the buyer not reachable. Each person gets a daily task email.

  • Today, overdue and upcoming tasks, synced with Google Workspace
  • A booking task chain (agreement, registration, home loan) created after every booking
  • "My day" ranks who to call and why
Tasks for today with overdue and upcoming follow-ups

06 / 06Property map

Your layouts, live on a map In Realty OS

Plot and unit layouts on a map with live status, nearby places and a public enquiry button for buyers.

  • Colour-coded status for every plot or unit
  • Shareable public map for buyers
  • Linked to what is still available
Property map of a plotted project with each plot coloured by status

Calls and WhatsApp

Every conversation on the buyer's record

Calls, WhatsApp and email are built in, not bolted on. Everything said lands on the lead, in the language it was said.

01 / 02Calls

Calls that write their own notes In Realty OS

Click to call through your telephony provider. The recording, a speaker-labelled transcript and an AI summary land on the lead.

  • Transcripts in English, Hindi, Kannada and mixed speech, with translation
  • Summaries point to the moment in the call they came from
  • A pre-call brief before the rep dials
A call record with transcript and an AI summary of budget, timeline and interests

02 / 02WhatsApp

WhatsApp, done properly In Realty OS

The official WhatsApp Business (Meta Cloud) API with a shared inbox per project, approved templates and brochures, and a bot that hands over to a person.

  • The 24-hour service window handled for you
  • STOP and opt-outs respected everywhere
  • First-reply and follow-up email, and inbound email triage
WhatsApp hub with a buyer conversation and approved templates

AI that does the work

AI that works inside your CRM, not beside it

The assistant and AI agents act on real data, under each person's permissions. Anything that would change data is shown as a plan to confirm first.

01 / 06Assistant

An assistant that asks before it acts In Realty OS

Ask in English, Hindi, Kannada or Telugu. Daily briefings, lead intake from a photo or a list, bulk changes, inventory facts, Excel exports and scheduled reports.

  • Admin actions always come as a plan you confirm
  • Runs on OpenAI or Claude
  • Budgets and cost caps per AI feature
The Realty OS assistant exporting site visits with outcomes to Excel

02 / 06Lead scoring

A score you can explain In Realty OS

Every lead is scored with plain-language reasons and banded hot, warm or cold, with a warning when a good lead is about to go cold.

  • Reasons, not a black box
  • Cold-risk warnings
  • Key facts kept from every call and chat
A lead score of 78 with the reasons behind it

03 / 06My day

Each rep knows who to call next In Realty OS

A ranked list of today's calls, visits and follow-ups for every rep, with the reason each one is on the list.

  • Next best action per buyer
  • Overdue work surfaced first
  • Works on a tablet at the site
A rep's My day list of calls and follow-ups

04 / 06Stale lead revival

Old leads, brought back In Realty OS

Finds leads that went quiet, such as no response or dropped after a visit, and drafts the right message for a rep to approve.

  • Owner rotation after unanswered calls, if you choose
  • Nothing sent without consent
  • Works across your whole archive
Stale lead revival with suggested messages

05 / 06AI agents

See what every AI agent did, and why In Realty OS

One page that shows each AI agent's actions with the reason behind them, so nothing happens out of sight.

  • Every AI action in the activity log
  • Confirm-before-write on changes
  • Turn agents on or off per team
AI agents page listing recent actions and reasons

06 / 06Claude and ChatGPT

Use Claude or ChatGPT with your CRM In Realty OS

Connect Claude, ChatGPT or another MCP-ready AI app. Each person approves the connection, and every call runs under that person's permissions.

  • An explicit consent screen comes first
  • Every connector call is logged
  • Admins choose who may connect
AI connector settings for Claude and other AI apps

Automation

The repetitive work, running on its own

Rules and journeys run in Realty OS today. On top, we build a visual workflow studio and an AI voice caller for your team.

01 / 03Rules and journeys

When this happens, do that In Realty OS

No-code rules (when, if, then), nurture journeys that stop when the buyer replies, routing by campaign or language, and alerts on targets.

  • Daily limits and circuit breakers
  • Birthdays, anniversaries and booking wishes
  • WhatsApp steps inside any rule
Automation rules with triggers, conditions and actions

02 / 03Automation Studio

A visual workflow studio Built for you

We build a drag-and-drop workflow builder with ready templates for real-estate sales, and the history of every run.

  • Site-visit no-show recovery and post-visit feedback
  • NRI time-zone follow-ups and price-drop alerts
  • Booking paperwork chain and partner lead dedupe
Automation Studio with a visual workflow and templates

Preview screen from the Realty OS demo, with demo data

03 / 03AI Voice Agent

An AI caller for every new lead Built for you

We build an AI caller that qualifies new leads and confirms site visits in English, Hindi, Kannada and Telugu, then hands over to a rep.

  • Respects DND, consent and calling hours
  • Transcript and summary on the lead
  • Hands over to a person mid-call
AI Voice Agent with call outcomes and transcripts

Preview screen from the Realty OS demo, with demo data

AI marketing studio

Run your marketing where the leads land

We build an AI marketing studio into your Realty OS: ads, social, inbox and email in the same app as your sales team. Marketing dashboards with spend, cost per lead and return already run today.

Built for you we build and switch it on during your setup

01 / 06Autopilot

Campaigns watched every day Built for you

The AI pauses expensive ad sets, moves budget to what works, starts A/B tests and writes a weekly summary, inside your caps.

  • Asks before larger changes
  • Budget pacing per project
  • A weekly summary in plain words
Marketing Autopilot with AI budget changes and weekly summary

Preview screen from the Realty OS demo, with demo data

02 / 06Ads Manager

Meta and Google ads in one table Built for you

Facebook, Instagram, Google Search, Performance Max and YouTube per project, with spend, leads, cost per lead, site visits and bookings side by side.

  • Launch a campaign with AI
  • A/B creative tests
  • Cost per booking, not just per lead
Ads Manager with Meta and Google campaigns per project

Preview screen from the Realty OS demo, with demo data

03 / 06Social Studio

Write, design and post everywhere Built for you

The AI writes captions and creates images with previews for each platform. Publish to every page at once or schedule on a calendar.

  • Facebook, Instagram, LinkedIn, YouTube, X and Google Business Profile
  • A content calendar per project
  • Images made from your project photos
Social Studio with AI-written posts and a publishing calendar

Preview screen from the Realty OS demo, with demo data

04 / 06Unified Inbox

Every DM, comment and review in one inbox Built for you

Instagram DMs, Facebook comments, WhatsApp, email, Google reviews and LinkedIn, matched to the lead, with AI-suggested replies.

  • Assign any message to a rep
  • Matched to the buyer's record
  • Suggested replies in the buyer's language
Unified Inbox with messages from social channels matched to leads

Preview screen from the Realty OS demo, with demo data

05 / 06Campaign Leads

From ad click to booking Built for you

A live feed of leads from every campaign, form and portal, with attribution through to visits, bookings and cost per booking.

  • Portal leads from 99acres, MagicBricks and Housing
  • Attribution to site visits and bookings
  • Duplicate check on every lead
Campaign Leads feed with attribution to visits and bookings

Preview screen from the Realty OS demo, with demo data

06 / 06Email Campaigns

Newsletters and sequences that stay relevant Built for you

Welcome, post-visit, NRI nurture, price update and possession update sequences, with open and click tracking.

  • Segments by project, budget and stage
  • Stops when the buyer replies
  • Opt-outs respected
Email Campaigns with sequences and open and click rates

Preview screen from the Realty OS demo, with demo data

After the booking

From booking to keys, without the chase

We build the post-sales work into the same system, so the buyer, the collections team and the site team see the same facts.

Built for you we build and switch it on during your setup

01 / 05Collections

Payments collected on time Built for you

Payment milestones, receivables ageing, demand letters on your letterhead and an automatic reminder cadence.

  • Ageing by project and tower
  • Demand letters from templates
  • Reminders by WhatsApp and email
Collections with payment milestones and receivables ageing

Preview screen from the Realty OS demo, with demo data

02 / 05Documents and e-Sign

Paperwork from your templates Built for you

Booking forms, allotment letters, agreements for sale and NOCs generated from your templates, with signing status.

  • Aadhaar e-sign and DSC
  • Every document on the buyer's record
  • Legal review before sending
Documents and e-Sign with signing status per buyer

Preview screen from the Realty OS demo, with demo data

03 / 05Handover and snags

A handover the buyer remembers well Built for you

Possession slots, a readiness checklist, a snag list per unit with contractor and status, and satisfaction after handover.

  • Snags tracked to closure
  • Possession slots the buyer books
  • Feedback after the keys
Handover with possession slots and a snag list per unit

Preview screen from the Realty OS demo, with demo data

04 / 05Buyer App

An app for your buyers Built for you

Unit details, the payment schedule, construction progress photos, documents, requests and referrals in the buyer's own app.

  • Construction updates with photos
  • Payment schedule and receipts
  • Referrals straight into your leads
The buyer's app with unit details, payments and construction progress

Preview screen from the Realty OS demo, with demo data

05 / 05Channel Partners

Brokers, without the disputes Built for you

A broker directory, lead registration with duplicate protection, a commission ledger and a partner leaderboard.

  • Who registered the buyer first, on record
  • Commissions tracked per booking
  • A leaderboard for partners
Channel Partners with broker leads and commission ledger

Preview screen from the Realty OS demo, with demo data

Run the business

See the whole business at a glance

Owners, sales heads and managers each get their own view, from today's work to this quarter's targets.

01 / 04Command Center

The day at a glance In Realty OS

New leads, unassigned and overdue work, visits, and deals won and lost, on one screen.

  • Admin, sales head, manager, rep and marketing views
  • Tap through to the work behind every number
  • Built for a tablet
Command Center on a tablet with colleagues waiting, new leads, calls and visits for today

02 / 04Dashboards

Every project, side by side In Realty OS

Projects at a glance with open-lead age, leads by project and source, and ad spend as cost per lead.

  • "This quarter" and "All time" presets
  • Return by campaign
  • Exports to Excel
Projects at a glance with lead age by project

03 / 04Targets

Targets the team can see In Realty OS

One form sets leads, visits, bookings and booking value. A leaderboard congratulates the team at 100%.

  • My performance for every rep
  • Weekly manager packs
  • Abort and wastage reviews
Targets and performance with a team leaderboard

04 / 04Activity log

Who did what, and why In Realty OS

Every change and every AI action, with who did it and the reason.

  • Tasks-today report per person
  • Rejected requests logged
  • Every AI connector call logged
Activity log of changes and AI actions

Your team

Your sales team and HR, in the same system

Attendance, leave and payroll sit next to leads, calls, visits and bookings, so performance and people are seen together.

01 / 02People and attendance

A team view that matches the work In Realty OS

An employee directory with check-in and check-out, late marks and leave, plus each person's leads, calls, visits and bookings.

  • Check-in with a photo from the tablet camera
  • Leave stops new leads automatically
  • Payroll, payslips, reviews and plans
Employees with attendance, leave and sales activity per person

02 / 02Roles and handover

The right access for every role In Realty OS

Custom roles, permission overrides, teams and project memberships, with a clean lead handover when someone leaves.

  • A self-service joining form
  • Birthdays and work anniversaries
  • Per-person "receive leads" switch
Roles and permissions settings

Security and control

Security, privacy and control

Realty OS began as the CRM we built for a Bengaluru real-estate developer. What their reps, managers and marketing team needed every day is now the product.

Arthat AIBengaluru · builds and supports Realty OS

  • Your own server

    Your own deployment and database, never shared with another company.

  • Access by role and project

    Row-level security on every table, so each person sees only their projects and leads.

  • 2-step sign-in

    Optional authenticator or email codes, with session controls.

  • Every change logged

    An audit trail of every change and AI action, rejected requests and AI connector calls.

  • Ready for India's DPDP Act

    A consent ledger, data-rights requests, a retention schedule and a public privacy notice.

  • Off until you switch it on

    Every integration and AI feature is off until it is set up, tested and given a budget.

Integrations

Works with the tools your team already uses

Each one is switched on for your company once your accounts exist and it has been tested.

In Realty OS

  • WhatsApp Business
  • Meta lead forms
  • Google lead forms
  • Google Workspace
  • Google Calendar
  • Google Maps
  • OpenStreetMap
  • Claude
  • OpenAI and ChatGPT
  • Cloud telephony
  • Website and API webhooks
  • Excel and Sheets import

Built for you

  • Facebook
  • Instagram
  • Google Ads
  • YouTube
  • X
  • Threads
  • LinkedIn
  • Google Business Profile
  • 99acres, MagicBricks, Housing
  • Aadhaar e-sign and DSC

How it works

From demo to go-live, with us alongside

We set Realty OS up with you, build the AI you choose, train your team and stay on for support.

  1. 1

    See it

    A 30-minute walkthrough with a fictional developer's projects, shaped around how your team sells.

  2. 2

    Plan it

    We map your sales process and agree which stages AI should run, and with what limits.

  3. 3

    Set it up

    We load your projects, team and leads, connect your channels and build your automations.

  4. 4

    Go live

    Your team is trained on tablets and phones, and we stay on for support and changes.

Pricing depends on your projects, team size and channels. You get a fixed quote after the free 30-minute call.

FAQ

Questions developers ask

Anything else, ask us on the demo call.

Are all these AI features included?

Features marked "In Realty OS" work in the product today: the CRM, lead capture, enrichment, scoring and assignment, call summaries and WhatsApp hand-off. Features marked "Built for you", like AI voice calls, ad management and creative generation, we build and switch on for your team as part of your setup.

Who is Realty OS for?

Developers and their sales teams selling apartments, villas or plots, whether that's one project or several at once.

Does it work on tablets and phones?

Yes. It was designed for tablets on the sales floor and at site visits, and it runs in any modern browser. There is nothing to install.

Can we bring our existing leads?

Yes. We import them from Excel or CSV with consent details and duplicate checks, and connect your website and Google or Meta lead forms so new enquiries flow in on their own.

Which tools does it connect to?

Cloud telephony for click-to-call and recordings, WhatsApp Business, email, Google Calendar and Workspace, and Google and Meta lead forms and ad spend. Each one is switched on only after it is set up and tested for you.

Can the AI change our data on its own?

Only within the limits you set. The assistant shows a plan and waits for a person to confirm it, and automations run with daily limits and approvals. Connected AI apps work under the signed-in person's own permissions, after they approve the connection.

Where is our data kept?

In your company's own Realty OS deployment and database. Access follows each person's role, and changes are recorded in an audit trail.

How does pricing work?

It depends on your projects, team size and the channels you need. After a free 30-minute call we send you a fixed quote.

See your pipeline run itself

Book a 30-minute demo. We'll walk through Realty OS with demo data and map where AI can take work off your team.

Or call +91 82968 55064 · discover@arthat.org

Tell us a little about your team

Then pick a time that suits you on the next screen.

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